Frequently Asked Questions

1. What is non-medical home care?

Non-medical home care assist with daily living activities and companionship, but does not include medical or clinical services. Our caregivers help clients remain safe, comfortable, and independent in their own homes.

2. What services does Nurturing Hands Home Care Agency provide?

We offer a wide range of non-medical services, including:

Personal care assistance (bathing, dressing, grooming), companion care, light housekeeping, meal preparation, medication reminders (non-medical), transportation and escort services, respite care for family caregivers post-hospital recovery support, senior and disability support.

3. Who can receive services?

Our services are available to:

Seniors (60+), adults with disabilities, individuals recovering from illness or surgery, clients who need assistance with daily living tasks and families needing respite care support.

4. Do you provide medical or nursing services?

No. Nurturing Hands is a non-medical provider.

5. Are your caregivers trained and background-checked?

Yes. All caregivers are carefully screened, background-checked, and trained to provide compassionate, reliable, and professional care. Ongoing training and supervision are part of our commitment to quality.

6. How do I get started with services?

Getting started is simple:

Contact us by phone or email

Complete an initial assessment

Develop a personalized care plan

Begin services based on your schedule and needs

7. Can services be customized?

Absolutely. Every client receives a personalized care plan based on their specific needs, preferences, and goals. Services can be adjusted as needs change.

8. Do you offer part-time or full-time care?

Yes. We offer flexible scheduling options, including:

Hourly care

Part-time care

Full-time care

Overnight or weekend care (as available)

9. Do you provide transportation?

Yes. We offer transportation and escort services for medical appointments, errands, grocery shopping, etc.

10. Do you accept insurance or Medicaid?

Coverage varies. We accept private pay and medicaid/medicare and we may participate in certain waiver programs depending on eligibility. Please contact us directly to discuss payment options and program availability.

11. How much do services cost?

Costs depends on the type of care, number of hours, and level of support needed. We provide clear pricing with no hidden fees after your assessment and they are able to check on their loved one's progress.

12. Can family members be involved in care planning?

Yes. Family involvement is encouraged. We maintain open communication with families to ensure care expectations are met.

13. How quickly can services start?

In many cases, services can begin within 24–72 hours, depending on caregiver availability and assessment completion.

14. What areas do you serve?

Nurturing Hands Home Care Agency proudly serves Cincinnati, Ohio, and surrounding counties.